Privacy Policy

This Privacy Policy describes how okaybet collects, uses, and protects the information of our users in the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies exclusively to the services provided on this website. It does not apply to third-party websites, apps, or external services that you may visit via links on our platform. We strongly encourage you to review the privacy policies of any third-party sites you encounter.

Account and Identity Data

We collect information provided during registration to establish your account and ensure you meet our eligibility requirements.

Verification Documents

To comply with Know Your Customer (KYC) requirements, we may request government-issued identification to verify your identity and age.

Payment Data

We collect necessary transaction details to facilitate deposits and withdrawals. Sensitive payment data is handled via secure partner payment providers.

Gaming and Transaction Activity

We record your gameplay history, betting patterns, and financial transactions to manage your account and detect irregular activity.

Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize site performance and security.

Support Records

Communications sent to our support team are stored to resolve your queries and improve our service quality.

We obtain information through three primary channels:

• Directly from you: Information you enter during registration, KYC submission, and support requests.
• Automatically: Data captured via cookies and server logs when you interact with our website.
• Partner Providers: Information received from our partner payment processors and verification services to validate your account status.

Your data is processed for the following essential purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Processing: Executing deposits and withdrawals securely.
• Security and Compliance: Verifying age, preventing fraud, and stopping multi-accounting.
• Personalization: Improving your user experience based on your preferences.
• Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotional updates, but only if you have explicitly provided your consent.

We do not sell your personal data to third parties. We only share information with:

• Service Providers: Payment processors, identity verification services, and technical infrastructure providers essential for site operation.
• Legal Authorities: When required by law or to comply with a valid legal request from relevant authorities.

We employ robust security measures to keep your information safe:

• Encryption: Data in transit is protected using industry-standard encryption protocols.
• Access Control: Internal access to personal data is strictly limited to authorized personnel on a need-to-know basis.
• Isolation: Payment data is isolated and handled by specialized providers to minimize risk.
• Monitoring: We continuously monitor our systems for potential security threats.

We use cookies to enhance your experience, remember your settings, and analyze site traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on the nature of the data, you have the following rights:

• Access & Correction: Request a copy of your data or correct inaccurate information.
• Deletion & Portability: Request the removal of your data or transfer it to another service.
• Objection & Withdrawal: Object to certain processing or withdraw your consent for marketing.

To exercise any of these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to satisfy gambling and anti-money laundering regulations.

We retain your personal information for the duration of your active account relationship with us. Once an account is closed, we retain only the data necessary to meet our legal obligations as required by applicable law in the Philippines.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or guardians who suspect a minor is using our platform are encouraged to report this immediately through our support channels.

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of this page to ensure you have the most current version.